BPO process management

Control of Outsourced Processes
WHAT IS 
FLOWVISION BPO?

Our platform for the integral management of BPO operations processes.

An essential tool to control outsourced services.

 

 
Operations management and monitoring
  • Operations monitoring and management. 

  • Real time integral scorecard.

  • Analysis and Measurement of  KPI´s and SLA´s. 

  • Clients satisfaction surveys.

  • Incidents Management.

Efficient processes 

Thanks to the implementation of FlowVision in each of the projects we undertake, our clients get a fast start-up with a guaranteed ROI.

Management of Assigned Resources
  • Human Resources.

  • Technical Means.

 
Do you want to know more?

Do not hesitate to contact us