BPO process management

Control of Outsourced Processes

Our platform for the integral management of BPO operations processes.

An essential tool to control outsourced services.


Operations management and monitoring
  • Operations monitoring and management. 

  • Real time integral scorecard.

  • Analysis and Measurement of  KPI´s and SLA´s. 

  • Clients satisfaction surveys.

  • Incidents Management.

Efficient processes 

Thanks to the implementation of FlowVision in each of the projects we undertake, our clients get a fast start-up with a guaranteed ROI.

Management of Assigned Resources
  • Human Resources.

  • Technical Means.

Do you want to know more?

Do not hesitate to contact us